Yes, AI can be a useful assistant in conflict resolution, though it should never replace human judgment and emotional nuance. AI tools can analyze conversations and provide real-time feedback on tone, sentiment, and potential areas of miscommunication.

For example, in schools, AI-powered chatbots could help students learn empathy and active listening through simulated scenarios. In workplaces, AI can assist by identifying patterns of tension in email communication or virtual meetings, suggesting ways to de-escalate conflicts before they worsen.

However, AI must be used ethically—it should facilitate human connection, not replace it. Conflict resolution relies on genuine emotional understanding, so AI should serve as a guide while humans handle the deeper interpersonal aspects.